Settlement Adjustments' Status

Settlement Adjustments' Status

On mygroundforce there are four statuses on the Linehaul Exceptions Report (Reports > Linehaul Exceptions Report).

Pending with Gray Background - The first status you see on this screen is the status Pending, as shown below:



This status means that the mygroundforce robot has identified the line as a possible linehaul exception from your settlement. The next thing you should do is to analyze this line and, if it is not an exception, click on the trashcan icon. If it is an exception, click over the bold tractor number to fix this exception. When you click over the bold tractor number the following popup will open with similar fields and information you see on the mybizaccount website.



Reason Code* - Mandatory Field
Similar field to the mybizaccount website, fill in with the information you would input there.

Dates of activity to be adjusted* - Mandatory Field
Similar field to the mybizaccount website, fill in with the information you would input there.

Description* - Mandatory Field
Similar field to the mybizaccount website, fill in with the information you would input there.

Payment Amount - Optional Field
In case you would like to pay the driver for this exception, fill in this trip's payment amount here.

Payment Description - Optional Field
In case you would like to pay the driver for this exception, fill in this trip's description to be shown in the driver payroll report here.

After you are done filling in this form, click Save, and the record line will turn green, and its status will change to Pending.

Pending with Green Background - 



This status indicated you have filled and saved the previous form. The next step is to select the exception using the left side checkbox. and click the button Approve Exceptions, located on the bottom right side of the screen, to the left side of the button Submit to FedEx. On this status, you can also delete the exception by clicking on the trashcan icon.

Approved

After clicking Submit to FedEx you won't have the ability to delete the exception anymore.



This status indicated you have performed the previous action. On this status, you can also delete the exception by clicking on the trashcan icon. The next step is to select the exception using the left side checkbox. and click the button Submit to FedEx, located on the bottom right side of the screen, to the right side of the button Approve Exceptions.

Updated
On this status and afterward, you can't delete the exception anymore.

This status indicated you have performed the previous action. The next step is to check on the mybizaccount website and see that the exception was submitted accordingly. Also, you will need to provide FedEx with the ELD GPS coordinates to support the exception information.

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