Why can't I see any payroll information on mygroundforce?

Why can't I see any payroll information on mygroundforce?

When accessing the Payroll Report we strongly suggest that you click on Payroll Rerun, located on the bottom-right corner of the tab Pending Payroll. This will make mygroundforce analyze again for all payroll parameters.
On the Payroll Report, the Pending Payroll tab will show you all payroll settings pending on mygroundforce, or settlement exceptions that you need to solve before payroll is generated.



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