FAQ-Payroll
How to add “drop & hook” pay
You can insert the “drop & hook” pay amount under the column "Other" on the Payroll Report. 1) After you settlement has been loaded, you go to Reports > Payroll Report 2) After selecting the Payroll Date (Settlement Week Ending) on the Payroll ...
Why can't I see any payroll information on mygroundforce?
When accessing the Payroll Report we strongly suggest that you click on Payroll Rerun, located on the bottom-right corner of the tab Pending Payroll. This will make mygroundforce analyze again for all payroll parameters. On the Payroll Report, the ...
I paid my driver for an exception last week and now it is showing on my settlement, how do I fix this?
When you pay a driver for a run that didn't show on the current settlement, first make sure you fix that exception on mygroundforce. Second, if you decide to pay the driver for that run before the exception is fixed and thus shows on your settlement, ...
How to export drivers' pay broken down by trips?
You can export or print driver's pay information on the Payroll Report (Reports>Payroll Report). On the dropdown boxes select the Contract ID, Payroll Date, and Driver. By selecting one driver at a time you will be able to see their payroll ...