Why Can’t My Drivers See Their Legs/Trips on the Driver App to Verify Payroll?

Why Can’t My Drivers See Their Legs/Trips on the Driver App to Verify Payroll?

Drivers need to meet the following conditions to view their legs/trips on the Driver App for payroll verification:

  1. Driver App Access
    Ensure the driver has access to the Driver App. Learn more here.

  2. Approved Payroll Report
    The payroll report for the driver must be approved. Learn more here.

Steps to Verify Payroll on the Driver App

Once these conditions are met, drivers can follow these steps to view their payroll information:

  1. Open the mygroundforce Driver App.
  2. Select the Payroll option.
  3. Tap the Calendar button to choose the desired week ending.
  4. The system will generate and download a PDF with the payroll report information.

If the issue persists, confirm that the above conditions are fulfilled or contact support@mygroundforce.com for further assistance.

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