1. On the left side menu of the screen, click on Reports.
2. In the Settlement reports' group, click on Settlement Adjustments Report.
3. Use the dropdown Week Ending to filter the results by selecting a settlement week-ending date and/or the filter Region to filter the results by regions
4. Use the buttons Excel, PDF and Print to select a format to export the data shown on the report.
5. On these buttons you can approve exceptions and send them to FedEx, respectively.
Only approved Exceptions can be submitted to FedEx.
6. Use the trash can icon to delete the respective Linehaul Exception.
Use the download icon to download the respective Settlement adjustment form.
7. To approve an exception, first click on the corresponding tractor number.
8. On the Linehaul Exception popup window, fill in the mandatory fields, Reason Code, Date Initial, Data End, and Description.
9. Also select in the fields below the start and end date of the trip.
10. Inform a Description of the exception.
When submitting a Settlement Adjustment, it is recommended to include the trailer number in the Description field.
This field is located in the adjustment form under Description, below the date selection section.
How to Fill
In the Description field, include the trailer number as part of the explanation whenever applicable.
Example
Incorrect miles adjustment – Trailer 12345
11. If you would like to pay this exception to the driver, inform the Payment Amount. By doing this you will pay the driver for this trip/run before receiving this payment from FedEx.
The Payment Amount and Payment Description fields are optional.
Click Save to confirm.
12. Now select the exception by enabling the checkbox next to the tractor number and clicking Approve Exception.