Pending Payroll Message and How to Solve Them

Pending Payroll Message and How to Solve Them

This article will show you how to solve possible warning messages that may appear on the Pending Payroll tab of the Payroll Report.
      1. On the Payroll Report screen, click on Pending Payroll.

      2. The column Warning presents the reason why the employee's payroll was not generated correctly.

      3. To solve the pendency, just click on the corresponding button in the actions column. 

      4. After adjusting it, go back to pending payroll and click on Rerun.

      5. Possible issues and how to resolve them:
No origin {0} and destination {1} configured on the Shuttle Flat Rate Table:
To resolve this issue, create a Shuttle Flat Rate with the origin station and destination station shown in the warning. After creating, go back to pending payroll and click on Payroll Rerun.
No origin {0} and destination {1} configured on the Linehaul Flat Rate Table:
To resolve this issue, create a LH Flat Rate with the origin station and destination station shown in the warning. After creating, go back to pending payroll and click on Payroll Rerun.
No Spot {0} assigned on Spot Flat Rate Table:
To resolve this issue, create a Spot Flat Rate with the Spot Number (AVR) indicated in the warning. After creating, go back to pending payroll and click on Payroll Rerun.
Spot Payroll Value cannot be $0.00. See spot trip list the driver {0}

No hourly rate found for employee
To solve this problem go to Employees (1) > Employee Registry (2) > Click to Edit (3) the registry of the employee indicated on the warning.
      4. Click on the Payroll Settings tab.

   
5. Now set an hourly rate (5) in the field Hourly, as shown below. Then click Save (6).
      6. Once you have set the hourly rate, click Save to complete.
      7. Click Yes to confirm.

 After fixing, go back to pending payroll and click on Payroll Rerun.
No TimeSheet setup for Employee
To resolve this warning, simply create a timesheet for the employee mentioned on the warning.  After creating, go back to Pending Payroll and click on Payroll Rerun.
No Payroll setup for Employee
To solve this problem go to the Employees (1) > Employee Registry (2) and click to edit the registry of this employee (3).
      4. Click on the Payroll Settings tab

      5. Fill in the Non-Driver Payroll Settings.

      6. Click on Save to confirm.
      7. Click Yes to confirm.

After saving, go back to pending payroll and click on Payroll Rerun.