Pending Payroll Message and How to Solve Them

Pending Payroll Message and How to Solve Them

This article will show you how to solve possible warning messages that may appear on the Pending Payroll tab of the Payroll Report.
      1. On the Payroll Report screen, click on Pending Payroll.

      2. The column Warning presents the reason why the employee's payroll was not generated correctly.

      3. To solve the pendency, just click on the corresponding button in the actions column. 

      4. After adjusting it, go back to pending payroll and click on Rerun.

      5. Possible issues and how to resolve them:
No origin {0} and destination {1} configured on the Shuttle Flat Rate Table:
To resolve this issue, create a Shuttle Flat Rate with the origin station and destination station shown in the warning. After creating, go back to pending payroll and click on Payroll Rerun.
No origin {0} and destination {1} configured on the Linehaul Flat Rate Table:
To resolve this issue, create a LH Flat Rate with the origin station and destination station shown in the warning. After creating, go back to pending payroll and click on Payroll Rerun.
No Spot {0} assigned on Spot Flat Rate Table:
To resolve this issue, create a Spot Flat Rate with the Spot Number (AVR) indicated in the warning. After creating, go back to pending payroll and click on Payroll Rerun.
Spot Payroll Value cannot be $0.00. See spot trip list the driver {0}

No hourly rate found for employee
To solve this problem go to Employees (1) > Employee Registry (2) > Click to Edit (3) the registry of the employee indicated on the warning.
      4. Click on the Payroll Settings tab.

   
5. Now set an hourly rate (5) in the field Hourly, as shown below. Then click Save (6).
      6. Once you have set the hourly rate, click Save to complete.
      7. Click Yes to confirm.

 After fixing, go back to pending payroll and click on Payroll Rerun.
No TimeSheet setup for Employee
To resolve this warning, simply create a timesheet for the employee mentioned on the warning.  After creating, go back to Pending Payroll and click on Payroll Rerun.
No Payroll setup for Employee
To solve this problem go to the Employees (1) > Employee Registry (2) and click to edit the registry of this employee (3).
      4. Click on the Payroll Settings tab

      5. Fill in the Non-Driver Payroll Settings.

      6. Click on Save to confirm.
      7. Click Yes to confirm.

After saving, go back to pending payroll and click on Payroll Rerun.

    • Related Articles

    • Payroll Report

      The Payroll Report feature allows users to automate their payroll using settlement and mygroundforce data.  In order to generate the Payroll Report, mygroundforce needs Entity Payroll Settings, Employee Payroll Settings, Settlement Data Upload, and ...

    • Why can't I see any payroll information on mygroundforce?

      When accessing the Payroll Report we strongly suggest that you click on Payroll Rerun, located on the bottom-right corner of the tab Pending Payroll. This will make mygroundforce analyze again for all payroll parameters. On the Payroll Report, the ...

    • Spot Payroll Value cannot be $0.00. See spot trip list.

      In the Pending Payroll tab, you can see all payroll information that needs to be addressed. If you come across the message: "Spot Payroll Value cannot be $0.00. See spot trip list.", you have to correct the value of all spot trips (with this error) ...

    • Payroll Report > Drivers

      On the left side menu of the screen, click on Reports. In the Payroll report group, click on Payroll Report.       3. In these fields it is possible to filter your search according to Contract ID, Payroll Date, and also by Driver's name, ...

    • Download Multiple Payroll Reports

      This article will show you how to access the Payroll Report and download multiple payroll reports at once. On the left side menu, click on Reports. In the Payroll report group (third column on the right), click on Payroll Report. The Payroll Report ...